A CALM PAUSE BEFORE YOU AUTHORIZE WORK

Five questions before anyone is sent out

Save or print this card. It helps turn a vague “service fee” into an actual decision.

TRUST NORTHAMPTON · BEFORE YOU APPROVE WORK

What’s the expected total for my job?Not just the trip or service-call fee.
What does that price include?Labor, parts, programming, materials, and any after-hours charge.
What could change the price after you arrive?Ask what would cause a higher total before anyone begins work.
Which business is responsible for the work?Get the business name, direct number, and name of the person coming.
If more work comes up, why is it needed?Ask for the reason, options, and new total before saying yes.

Direct-call local listings: trustnorthampton.com · No paid placement · No lead selling

If the answers are vague, pause.

Find the business’s direct website and phone number, check the company name, and get another quote when the job is not immediately dangerous.